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Improvements To Durham Tees Valley Airport

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The first phase in the revamp of Durham Tees Valley Airport will be completed in September.

Plans for significant improvements to passenger facilities at Durham Tees Valley Airport have been announced.

The first phase of a major investment programme will be completed by the end of September, involving extensive remodelling of the departure lounge, providing free unlimited Wi-Fi, together with designated work stations and charging points, and improved retail services under a new ‘Xpress’ brand.

The second phase, which could start as early as the autumn, will see further improvements, including the return of tax-free shopping and a major upgrade of the business lounge area.

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Robert Hough, Chair of Durham Tees Valley Airport said: “This programme of improvements in the terminal is another stage in our continuing investment at Durham Tees Valley and the overall developments being implemented through the Masterplan.

“That includes for example the drive to attract more general aviation activity and providing a one-stop service for all aspects of ground handling.

“These improvements in the terminal, which in part have been supported through the Passenger Facility Fee, are all aimed at enhancing a low-hassle, comfortable and business friendly environment for passengers whilst they are with us.

“A key element, of course, is customer service which is why we are developing our training for staff.”

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